Privacy Policy

Last updated: April 2026

PlaylistGrow (“we”, “us”, “our”) is based in Amsterdam, The Netherlands and operates the website at https://playlistgrow.com. This Privacy Policy explains how we collect, use, and protect your personal data.

1. Data We Collect

We collect the following personal data when you use our service:

  • Contact information: name, email address, billing address
  • Account data: login credentials (stored as encrypted hashes), subscription status
  • Usage data: IP address, browser type, device identifiers, pages visited, time spent on site
  • Payment data: processed securely by our payment providers (Stripe, Mollie). We do not store full card numbers.

2. How We Use Your Data

We use your data to:

  • Deliver and manage your playlist promotion campaign
  • Process payments and send invoices
  • Send campaign updates and support communications
  • Improve our service through aggregated analytics
  • Comply with legal obligations

3. Legal Basis (GDPR)

We process your data under the following legal bases:

  • Contract performance: to fulfil the service you purchased
  • Legitimate interests: to improve our platform and prevent fraud
  • Legal obligation: tax records, anti-fraud compliance
  • Consent: marketing emails (you may withdraw consent at any time)

4. Cookies & Tracking

We use session and persistent cookies for authentication, preferences, and analytics. See our Cookie Policy for details.

5. Data Sharing

We share data only where necessary:

  • Payment processors (Stripe, Mollie, Shopify) to process transactions
  • Analytics providers (e.g. Google Analytics) in anonymised form
  • Legal authorities if required by law

We do not sell your personal data.

6. International Transfers

PlaylistGrow is based in the EU (Netherlands). Where data is transferred outside the EEA, we ensure appropriate safeguards are in place (Standard Contractual Clauses or equivalent).

7. Data Retention

We retain your personal data for as long as your account is active, and for up to 2 years after account closure, unless a longer retention period is required by law (e.g. tax records: 7 years).

8. Your Rights

Under GDPR you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request erasure (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability (receive your data in a machine-readable format)
  • Withdraw consent at any time

To exercise any of these rights, contact us at info@playlistgrow.com.

9. Children

Our service is not directed at children under 13. We do not knowingly collect data from children.

10. Security

We use industry-standard security measures including encrypted storage and HTTPS transmission. No method of transmission over the internet is 100% secure.

11. Changes

We may update this policy from time to time. Material changes will be notified by email or a prominent notice on our website.

12. Contact

PlaylistGrow
Amsterdam, The Netherlands
info@playlistgrow.com